Field Officer

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our team in Chatra, Jharkhand, India. This is a permanent, full-time position with a day shift work arrangement, offeringa vital opportunity to contribute to financial inclusion and community development. As a key member of our field operations, you will play a crucial role in expanding our reach and serving our valued customers directly within the community.

We are seeking highly motivated individuals with0 to 5 years of experience, who possess exceptional communication and interpersonal skills. The ideal candidate will be adept at utilizing mobile applications for efficient data entry and operational tasks, demonstrating a proactive and problem-solving approach in the field. A strongsense of integrity, meticulous attention to detail for accurate documentation, and a genuine willingness to travel extensively within the assigned field area are essential for success in this role. We value candidates who are eager to learn, adapt, and grow within a dynamic financialservices environment.

As a Field Officer, your primary responsibilities will revolve around comprehensive field operations, directly impacting our outreach and service delivery within the community. You will be instrumental in proactive customer acquisition, identifying and engaging potential clients, understanding theirfinancial needs, and introducing them to Namra Finance Ltd.'s diverse product offerings. A key part of your role involves meticulous loan sourcing, guiding applicants through the entire application process, and ensuring all necessary documentation for KYC verification is accurately collected, reviewed, and submitted using our digital platforms. You will also be responsible for the efficient and secure loan disbursement, ensuring funds reach beneficiaries promptly while adhering to all company policies and regulatory guidelines. Furthermore, effective collections management will be a crucial duty, requiring you to maintain positive customer relationships, provide support, and ensure timely repayments through diligent follow-ups. This role demands a strong focus on customer relationship management, building trust and rapport to foster long-term engagement and loyalty with Namra FinanceLtd.'s services, all while managing your daily tasks efficiently through our dedicated mobile app.

This role offers a competitive salary ranging from INR 12000 to 17000 per Month + Petrol allowance & Incentive , commensurate with your experience and performance. Join Namra Finance Ltd. and become a part of a team committed to making a tangible difference in the lives of individuals and communities through accessible financial services. If you are passionate about community engagement and possess the driveto excel in field operations, we encourage you to apply today.